Fidelity Investments is one of the largest and most respected financial services corporations in the world, providing a wide range of investment and financial planning services. As a customer or potential customer, there may be times when you need to speak with a representative directly. Knowing the correct phone numbers to call can save you time and ensure you get the assistance you need promptly.
Customer Service Phone Number
The general customer service phone number for Fidelity Investments is the first point of contact for most inquiries. Whether you have questions about your account, need assistance with online services, or are interested in opening a new account, the customer service team can provide the necessary support.
When to Call
Contact the general customer service line for:
- Account inquiries
- Technical support
- Information about financial products and services
- General questions and feedback
Fidelity Automated Service Telephone (FAST)
Fidelity’s Automated Service Telephone (FAST) is available for customers who prefer a self-service option. This automated system allows you to check your account balances, recent transactions, and perform basic account management tasks without speaking to a representative.
Benefits of Using FAST
By using FAST, you can:
- Access account information 24/7
- Perform transactions quickly
- Save time by avoiding wait times to speak with a representative
Retirement Account Assistance
If you have specific questions regarding your retirement accounts, Fidelity provides dedicated phone lines for retirement account assistance. This ensures that you receive expert advice and support tailored to your retirement planning needs.
Types of Retirement Accounts Supported
Contact the retirement account assistance team for help with:
- 401(k) plans
- IRAs (Traditional, Roth, SEP, and SIMPLE)
- Rollovers from other retirement accounts
International Support
For customers residing outside of the United States, Fidelity offers international support services. This ensures that all customers, regardless of location, have access to the assistance they need.
How to Access International Support
International customers can reach Fidelity’s support team by:
- Calling the international support phone number
- Using the online chat feature available on Fidelity’s website
Conclusion
Having the correct phone numbers for Fidelity Investments can greatly enhance your experience as a customer. Whether you need general account support, assistance with retirement planning, or have inquiries as an international customer, Fidelity provides dedicated phone lines to meet your needs. Make sure to have your account information handy when calling to ensure a smooth and efficient interaction.
Remember, Fidelity also offers robust online resources and support options, so you might find that your questions can be answered without a phone call. However, when direct assistance is needed, knowing the right numbers to call will help you get the quick and efficient service you deserve.
